City Index Reviews Read Customer Service Reviews of www cityindex.com
However, we recognize that there are always ways in which we can improve. To this end, we are continuously training our staff to provide our customers with the superior customer experience they expect. Unlike spread betting CFD profits are subject to capital gains tax, so are less popular among UK traders. Historically, City Index would offer CFDs to more professional traders and spread betting to smaller clients.
The demo account is separate from the live platform, and traders can’t toggle back and forth between the two platforms. More experienced traders may want to check out the City Index MT4 or AT Pro platforms. When opening an account, traders can choose whether they want a CFD account, a spread betting account, or a single account with both products. City Index offers a standard trading account, a professional account (invitation only), and two types of demo accounts. City Index offers forex CFD markets on over 65 global FX pairs including majors, minors, and some exotics.
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City Index average execution speeds are as low as 0.02 seconds and 99.99% of all trades are processed successfully. Commodity spreads are also inline with the multi-asset broker peer group with oil spreads starting at 0.4pts, and spot gold spreads as low as 0.3pts. Major forex pairs such as EUR/USD have bid-offer spreads as tight at 0.5pips and major Indices such as the ASX200 trade with spreads starting from 1point.
Trading and Investment Tools
This account type typically features competitive spreads and leverage options. City Index provides daily market analysis and insights that help traders stay up-to-date with market conditions. The broker offers both fundamental and technical analysis, delivered by expert analysts. This research is available through the web platform and mobile app, providing traders with real-time market commentary and trade ideas.
Traders can customize their chart views and indicators to suit their individual strategies and trading style. Both the City Index web platform and mobile app come equipped with advanced charting tools that offer real-time updates, multiple timeframes, and a wide range of technical indicators. These include popular indicators such as moving averages, Bollinger Bands, RSI (Relative Strength Index), and MACD (Moving Average Convergence Divergence).
- I monitor independent data sources as well and it is really annoying to see what happens here and of course you cannot complain with any success….
- The main reason why both products are on offer is that spread betting is only available to UK residents, whereas City Index can offer CFD trading to its global client base.
- I worked with James Internicola to setup my Forex.com account.
- You can only trade around 84 markets on MT4 through City Index, but if you just want to trade the major markets, City Index is a good broker for MT4 based on their regulation, service and pricing.
- CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.
Indices and Shares
Widely traded names such as the Ark Innovation ETF, Coinbase, Robinhood and Gamestop. However, average pricing and a limited MetaTrader offering hold City Index back from competing with the best forex brokers. UK-based with over 40 years of experience in financial markets, City Index is part of NASDAQ-listed StoneX Group Inc. Customer service fast response, but back office process for update of address take too long 4 days no update until call in to customer service then get a response. If you have any questions or concerns, please reach out to our support line at cityindex.co.uk.
Yes, City Index is a good platform for day trading as they have low spreads, access to a wide range of markets and intra-day trading signals provided by SMART Signals. Simon Bird, the former COO of financial https://traderoom.info/city-index-forex-broker/ spread betting broker City Index, has been named as non-executive chairman of Ikon Finance Limited, part of the multinational Ikon Group. The announcement confirms rumours that began in the autumn that Bird was set to return to the industry with Ikon, which is due to re-launch in 2018. Across its offices in Europe and the Asia-Pacific region, City Index provides access to a variety of global markets, as well as over 80 forex pairs and over 13,500 CFDs on its flagship web and mobile app. ForexBrokers.com has been reviewing online forex brokers for over eight years, and our reviews are the most cited in the industry. Each year, we collect thousands of data points and publish tens of thousands of words of research.
City Index is one of the most established names in the online trading world, offering a range of services that cater to both novice and experienced traders. Founded in 1983, the broker has built a reputation for providing access to various financial markets, including Forex, CFDs, indices, and commodities. With its wide selection of trading instruments, user-friendly platforms, and robust customer support, City Index is a popular choice for traders across the globe.
On the FX trading platform, currency pairs are listed by major pairs and also separated by base currency so you can easily see EUR, USD and GBP FX crosses. City Index offers a mobile application for both iOS and Android users. Traders can use the app to execute and manage trades on the go while making use of City Index’s main platform features. More, City Index offers various support materials, not including their main library of educational resources. Traders can access tutorials on getting started via the web trader. Web Trader offers all standard trading platform features, such as historical data feeds and tools for monitoring open and closed positions and trading history.
Thank you so much for taking the time to leave a review about our services. Your feedback guides our business and helps us keep improving the service we provide.Your feedback helps us identify issues and work on solutions.If you have any questions or concerns, please don’t hesitate to reach out. I have been with them for a very long time but I strongly regret it. I have documented plenty of cases with them and experienced hundreds if not more when they simple manipulate the order execution. If you use accurate price levels for your trading strategy and the market turns there you all of a sudden end up not getting filled…. Very irritating practice….their claim is that this is my “luck”….
People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. I worked with James Internicola to setup my Forex.com account. I had a lot of problems with setting up the correct account type, but James walked me through each and every problem I encountered. James is very professional, personable, helpful plus a few more adjectives all of which made it a pleasure working with him. Have been with City Index for several years and am very pleased. Have just started using the City Index app and it works perfectly which is good news because now I can go out and get some fresh air.
We thank you for taking the time to provide your review and hope you continue to enjoy trading with us. If you have any questions or suggestions, please email our support line at The live chat function on the City Index website allows traders to quickly connect with a support representative, who can help resolve issues or answer questions. Additionally, traders can contact the support team via email for more detailed inquiries. City Index provides customers dedicated 24/5 customer support in over 180 countries.